Shipping policy

Shipping Policy

Thank you for shopping with UGOQA!

Processing Time All orders are processed within 3–5 business days. Orders are not processed or shipped on weekends or public holidays.

Shipping Rates & Delivery Times Shipping charges are calculated and displayed at checkout. Delivery times vary depending on your location within South Africa.

Domestic Shipping (South Africa) Standard shipping: 5–10 business days

International Shipping We currently ship to select international destinations. International delivery times may vary and are subject to customs clearance.

Order Tracking Once your order has shipped, you will receive an email with a tracking number.

Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at sfundogoqon@outlook.com so we can resolve the issue.